Here are some FAQ regarding Copy Trading. This article contains the following sections:
What currencies does Zoomex support for contract copy trading?
Is there an authentication (KYC) requirement for contract copy transactions?
Can I separate my account to copy contracts by opening a sub-account?
Can I use claimed bonuses and coupons for trades in Derivatives Copy Trading?
Will existing trading fee discounts apply to copy trading's trades?
Does the VIP fee rate apply to trades in Derivatives Copy Trading?
Do I need to manually transfer my funds to the Copy Trading Account to start Copy Trading?
What is the difference between Fixed Mode and Custom Setting Follow?
What is the minimum and maximum leverage for Derivatives Copy Trading?
What are some of the reasons why Followers fail to follow Master Traders?
Why are Followers unable to follow certain trades from their Master Trader?
- Do you have a function for partial close?
- Where can I check my Copy Trading account details?
- How do I check/edit a Master Trader I'm following?
- Copy Trading Fund Rules
- How does following multiple Master Traders work?
- How does fund allocation work in Copy Trading?
- Differences between Total Assets, Available Assets and Available Balance
- What are the benefits of following multiple Master Traders?
- Why can't I cancel the copy trade?
- Will multiple copy trades influence each other?
1. What is copy trading?
Copy trading is a portfolio management tool that allows traders to copy the trading strategies of investment experts and execute them automatically in Zoomex Platform.
2. What currencies does Zoomex support for contract copy trading?
Currently, only USDT is supported.
3. Is there an authentication (KYC) requirement for contract copy transactions?
No, KYC is not mandatory for utilizing the copy trading function, but we strongly advise traders to undergo KYC verification to bolster the security of their accounts.
See Individual KYC FAQ or Business KYC FAQ.
4. Can I separate my account to copy contracts by opening a sub-account?
Currently, Zoomex does not offer sub-accounts. However, traders can still control how much funds they want to use for copy trading by manually transferring funds from the Trading Account(UTA) to the Follower Account.
5. Can I use claimed bonuses and coupons for trades in Derivatives Copy Trading?
No, bonuses and coupons cannot be used in Derivatives Copy Trading.
6. What are the fees associated with a copy trade?
The trading fee and funding fee are the same as the rates incurred when you trade on Zoomex's Derivatives platform.
7. Will existing trading fee discounts apply to copy trading's trades?
Yes, the existing trading fee discounts will apply to copy trading as well.
8. Does the VIP fee rate apply to trades in Derivatives Copy Trading?
Yes, the VIP fee rate applies to trades in Derivatives Copy Trading.
9. Can I follow more than one Master Trader?
YES. Users can now follow up to 10 Master Traders simultaneously.
For App users, please download the latest Zoomex App version here => https://www.zoomex.com/download/index.html
10. Do I need to manually transfer my funds to the Copy Trading Account to start Copy Trading?
Yes, both master traders and followers will need to manually transfer your funds into the Copy Trading Account.
You can go to My Follows → Transfer of Funds, or transfer via your asset page.
For more information, please refer to How to transfer asset to another wallet
11. What is the difference between Fixed Mode and Customs Setting Follow?
|
Copy Mode |
Fixed Follow |
Customs Setting |
| Explanation | In this mode, the follower will copy everything the master trader does. This means they'll use the same trading pair, margin settings, leverage, trade direction, stop loss, take profit, and more. They'll open positions based on the master trader's margin ratio and adjust or close positions accordingly. | In this mode, followers are free to set their own parameters for following the orders. Followers can set the fixed margin, leverage for each copy trade on their own. Experienced users can select this mode to customize their order settings. |
12. What is the minimum and maximum leverage for Derivatives Copy Trading?
The minimum is 1 and maximum is 30*.
*Note: If the set leverage exceeds the maximum allowed for the trading pair, the system will execute the trade using the maximum leverage for that pair. Please refer to the leverage information on the right in the Follow Contract for the specific leverage details. Please note that, depending on the trading pair the maximum leverage may vary.
13. What are some of the reasons why Followers fail to follow Master Traders?
Here are a few of the common reasons:
- The maximum number of Followers allowed by a Master Trader has been reached.
- The Master Trader you’ve selected has been removed
- You have reached the maximum following number of 10 Mater Traders.
14. Will Followers automatically copy all existing open positions of their Master Traders once they have copied the Master Trader?
No, please note that only trades that are created after the followers copy the Master Trader successfully will be copied. Moreover, there is no guarantee that all trades will be copied successfully due to several reasons, such as insufficient funds.
15. Why are Followers unable to follow certain trades from their Master Trader?
If Followers aren’t able to follow a copy trade, it could be for one of several reasons:
- The Follower’s Derivatives Copy Trading Account has insufficient funds to copy.
- The maximum copy trades quota of the Master Trader has been reached.
- The slippage for the copy order has exceeded the maximum slippage allowed set by Followers. For example, the maximum slippage per order set is 0.5%. If the market price of the copy trade order has exceeded 0.5% of the entry price of the trade initiated by the Master Trader, it will not be copied. There may be slight variations due to price fluctuations.
- The maximum position margin per contract or the maximum daily limit set by the Follower has been reached.
- The follower has set Custom settings mode so that some rules conflict with the Master Trader's position. Hence, the order is not entered by the system.
- Even if your Copy Trading account has enough funds, a copy trade can still fail. This happens when the specific amount you've assigned to a particular Master Trader is not enough to cover the order.
16. Do you have a function for partial close?
To improve position management flexibility for lead traders and enhance the copy trading experience, we are excited to launch the Partial Close feature!
Lead traders can now close positions in batches, and followers' positions will be intelligently synchronized in real-time — achieving more precise risk control.
Note: Currently available on the web. App version coming soon.
Feature Highlights
-Flexible Position Splitting
When lead traders hold multiple positions, the partial close feature automatically splits orders based on opening time.
-Real-Time Sync for Followers
Followers’ positions will be partially closed proportionally based only on the positions they have copied.
How to Use
-Steps: Trading Page → Position Overview/Details → Select “Close” and enter the proportion
-Logic: The system will automatically sync the partial close based on the copy-follow ratio. No action is required from followers.
17. Where can I check my Copy Trading account details?
You will be redirected to the Documentary User Center to view your Copy Trading account overview. From here, you can:
Add funds and view the current Master Traders you are following
Following history
From here, you will be able to see the list of all Mater Traders you are following or have followed
along with their respective information, such as Mode, Earnings, Copy Time, Position Details, and Funding Records.
Please note that only trading records completed within the last 90 days will be displayed.
18. How do I check/edit a Master Trader I'm following?
- From the Documentary User Center click on My Trader and select the desired Master Trader
- Once on the page, you can perform actions such as
Adjust Funds:
You may add and withdraw funds.
Note: If you have open positions, the funds used for those positions will be locked and cannot be withdrawn. Once the position is fully closed, the funds will be released to your Available Funds. You can then withdraw these funds from the Master Trader you allocated them to.
Edit
You may edit the copy trade parameters from a Master Trader you are following
Unfollow
Note that if you have open copy trades with a Mater Trader you wish to unfollow, you will first need to close those trades. After unfollowing a Master trader:
- New copy trades will stop
- Unused allocated funds returns to Copy Trading accont, and Available assets (unallocated) will be updated accordingly.
- If there are still open positions, funds may remain locked until positions are closed
- You can also access Current Orders, Following History, and Funding Records
19. Copy Trading Fund Rules
| Minimum Copy Amount | 20 USDT |
| Maximum Copy Amount | 20,000 USDT |
| Supports Additional Funds? | Yes |
| Auto Funds Allocation? | Yes |
| Impact Between Copy Positions? | No |
20. How does following multiple Master Traders work?
It works the same way when you were able to follow a single Master Trader
- Go to the Copy Trading page => https://www.zoomex.com/copyTrade/
- Select the desired Master Trader and click on the "Follow" button
- Select your order following mode settings, margin mode, copy amount, leverage, order size, Contracts orders, take profit/stop loss ratio and fund allocation. All these parameters are independently set for each Master Trader you follow
Followers will be able to:
- View complete copy trade orders details and fully manage the funds in their Copy Trading account.
- Track the P&L of each copy trade separately for each Master Trader.
21. How does fund allocation work in Copy Trading?
Say you have 1,000 USDT in your Copy Trading account, and you are following 3 Master Traders, each with a specific amount of allocated funds:
| Multiple Followings | Allocated/Aavailable Funds |
| Master Trader A | $250 |
| Master Trader B | $200 |
| Master Trader C | $500 |
| Funds Breakdown | |
| Total Assets | $1000 |
| Available Assets | $50 |
*Once you have allocated your funds, the balance displayed on your Copy Trading account reflects the available balance that you have not yet allocated
Allocated funds can be adjusted, but if funds are not enough for a particular Mater trader, you will not be able to open a copy trade.
22. Differences between Total Assets, Available Assets and Available Balance
|
Total Assets Available Assets Available Balance |
All your funds in the copy trading account = allocated + unallocated |
| Unallocated funds, funds not yet assigned to any master trader | |
| Allocated funds, funds assigned to a specific master trader (but not yet used in a position). |
When holding open positions, funds used towards the position/s will be locked and not shown as available balance. Only when the position/s are closed, these funds will be released back to the Available Balance
Please note that if the Available Balance is shown as 0, these are the possible reasons:
- Funds were not assigned to the Master Trader
- Ongoing open positions where funds are locked
- Funds were withdrawn to the Trading Account
23. What are the benefits of following multiple Master Traders?
| Risk Diversification | Does not rely on a single trader |
| Multi-strategy Coverage | Can follow different style traders at the same time |
| Flexible Capital Allocation | Can allocate different amounts for each copy trade |
| Independent P&L Tracking | View the PNL details of each copy trade individually |
| Flexible Management | Trades can be cancelled or adjusted at any time |
24. Why can't I cancel a copy trade?
You must first close the copy trade position before you can cancel it.
25. Will multiple copy trades influence each other?
No, each copy trade operates completely independently and is treated as a separate trade. This means:
- Each copy trade has its own allocated funds.
- Each copy trade has its own P&L (Profit & Loss).
- The performance of one copy trade does not influence or impact any other copy trade.